Frequently Asked Questions
What connections does Silver Lining Senior Care have to other medical services?
Silver Lining Senior Care is owned by Care At Home Preferred, a licensed Medicare Certified Home Health Agency. Both agencies work in tandem to provide the best care for your loved one. Additionally, we receive referrals from many sources, including past client families, throughout the Pittsburgh area.
What due diligence is completed for the Silver Lining caregivers?
Being licensed as a Home Care Agency through the state of Pennsylvania, Silver Lining Administration closely follows the Department of Health requirements for employing direct care workers, which include but are not limited to:
Contacting 2 references
Requesting Pennsylvania Criminal History clearance
Obtaining proof of Pennsylvania residency for at least 2 years
Requiring results of TB screening conducted within 1 year
Proof of competency through completing a test or having a CNA certification or NA certification
How are specific caregivers will be assigned to your loved one?
Depending on the specific needs of your loved one, we carefully assign a compatible and appropriate caregiver. Silver Lining employs a wide range of specialized caregivers to fulfill the wide range of needs: CNA’s, companionship, and household management.
How does Silver Lining develop the plan of care and supervise the caregiver?
Receiving input from members of the family and the client, the Silver Lining Administrator and the Care at Home Preferred clinicians create a plan suitable to all parties. Continuously being evaluated and updated, the plan evolves as the needs change. Caregivers are responsible for completing shift notes detailing the actions and activities of the day. Caregivers have access to Care at Home Preferred nurses for advice and training when appropriate.